Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Shasta Regional Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Shasta Regional Medical Center (opens the hospital's site)
Nearby hospitals
- 1.0mi Mercy Medical Center Redding Redding, CA · Emergency room · median ER visit 3 hr 14 min Call Mercy Medical Center Redding Directions to Mercy Medical Center Redding (Google Maps) Details for Mercy Medical Center Redding
- 1.5mi Patients' Hospital of Redding Redding, CA · Emergency room Call Patients' Hospital of Redding Directions to Patients' Hospital of Redding (Google Maps) Details for Patients' Hospital of Redding
- 31mi Trinity Hospital Weaverville, CA · Emergency room · median ER visit 1 hr 9 min Call Trinity Hospital Directions to Trinity Hospital (Google Maps) Details for Trinity Hospital
Quick answers about Shasta Regional Medical Center
How long is the ER wait at Shasta Regional Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 36 min in the Shasta Regional Medical Center emergency room (the average across California hospitals is 3 hr 3 min). 4% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (530) 244-5400. In an emergency, call 911.
What is the phone number for Shasta Regional Medical Center?
The main phone number for Shasta Regional Medical Center is (530) 244-5400, from Medicare's hospital records.
Call (530) 244-5400What is the address of Shasta Regional Medical Center?
Shasta Regional Medical Center is at 1100 Butte St, Redding, CA 96001.
Directions (opens Google Maps)Does Shasta Regional Medical Center have an emergency room?
Yes. Shasta Regional Medical Center has an emergency department, according to Medicare data.
What is Shasta Regional Medical Center's Medicare star rating?
Shasta Regional Medical Center has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Shasta Regional Medical Center spend a median of 2 hours 36 minutes there. That is 27 minutes shorter than the average across California hospitals (3 hours 3 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Shasta Regional Medical Center. For a medical emergency, call 911.
Compare ER waits across California · How California hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 416 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Shasta Regional Medical Center a 2-star patient experience rating out of 5. 65% would definitely recommend it (U.S. average 71%). 55% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Shasta Regional Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Shasta Regional Medical Center was no different from the national benchmark on all 4 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.9% | 11.9% |
| Heart failure patients | 10.5% | 11.1% |
| Pneumonia patients | 18.0% | 15.2% |
| Stroke patients | 11.7% | 11.9% |
| COPD patients | 7.8% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.2% | 2.4% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.8 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 171.15 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.19 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.33 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.16 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.12 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 2.3 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 11.25 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.53 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.4 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.83 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.85 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Shasta Regional Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.2% | 14.4% | Not compared |
| Heart failure | 21.6% | 21.3% | Not compared |
| Pneumonia | 19.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.4% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.5% | 11% | Not compared |
| Hip or knee replacement | 6.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 5 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.394 | 249 | More than expected |
| Pneumonia | 1.134 | 492 | More than expected |
| Heart failure | 1.021 | 317 | More than expected |
| COPD | 1.017 | 208 | More than expected |
| Heart attack | 1.011 | 164 | More than expected |
| Heart bypass surgery | 0.948 | 112 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Shasta Regional Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 76 patients. | 58% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 15 patients. | 67% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 372 patients. | 156 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 26 patients. | 147 min | 257 min |
| Patients who left the ER before being seenLower is better. 32,079 patients. | 4% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,322 patients. | 77% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 946 patients. | 9% | 15% |
| Stroke: clot prevention started by day 2Higher is better. 77 patients. | 92% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 25 |
| Patient experiencePatient survey results | 17 |
| SafetyHospital-acquired infections | 44 |
| Efficiency and costMedicare spending per patient | 40 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Shasta Regional Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.5mi Redding Post Acute Redding, CA · 89 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 0.8mi River Valley Healthcare & Wellness Centre Redding, CA · 113 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 1.0mi Quartz Hill Post Acute Redding, CA · 115 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.6mi DaVita Redding Dialysis CenterRedding, CA
- 6.7mi DCI ReddingRedding, CA
Home health agencies nearby See more
- 3.6mi Mercy Home CareRedding, CA · 86% would recommend
- 3.6mi Mission Home Health of ReddingRedding, CA · 66% would recommend
- 3.6mi Assured Home HealthRedding, CA · 76% would recommend
Hospice care providers nearby See more
- 3.6mi Mercy HospiceRedding, CA · 93% would recommend
- 3.6mi Interim Healthcare HospiceRedding, CA Not rated
- 5.4mi Bristol Hospice - ReddingRedding, CA · 85% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 050764
Shasta Regional Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 31% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Shasta Regional Medical Center
158 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.
Find doctors in Redding
Medicare-enrolled specialists with a practice in Redding, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Shasta Regional Medical Center lists them here:
From the hospital's price transparency file (shastaregional.com/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Shasta Regional Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for California.
Hospital stays
| Stay | Stays | Avg charge | Avg payment | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 378 | $81,674 | $18,434 | −20% |
| Heart failure and shock with major complicationsDRG 291 | 145 | $48,249 | $13,205 | −15% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 129 | $53,973 | $15,204 | −20% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 | 95 | $49,995 | $12,451 | −20% |
| Renal failure with major complicationsDRG 682 | 88 | $53,446 | $14,197 | −17% |
| Pulmonary edema and respiratory failureDRG 189 | 71 | $46,814 | $11,866 | −25% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 67 | $56,535 | $12,677 | −16% |
| Gastrointestinal hemorrhage with major complicationsDRG 377 | 62 | $66,031 | $16,867 | −21% |
Outpatient services
| Service | Services | Avg charge | Avg allowed |
|---|---|---|---|
| Level 1 Endovascular ProceduresAPC 5191 | 322 | $28,721 | $4,004 |
| Level 1 Nerve ProceduresAPC 5431 | 85 | $34,798 | $2,374 |
| Level 3 Musculoskeletal ProceduresAPC 5113 | 81 | $44,314 | $3,901 |
| Level 3 Pacemaker and Similar ProceduresAPC 5223 | 80 | $71,539 | $12,965 |
| Level 3 Endovascular ProceduresAPC 5193 | 77 | $81,552 | $13,503 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.
Who owns Shasta Regional Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Prime Healthcare Services - Shasta LLC, a for-profit organization, incorporated 2008.
294 doctors and other clinicians list Shasta Regional Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Shasta Regional Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Shasta are federally designated health professional shortage areas (11 designations). Highest shortage score 16.
Mental health: Shasta is a federally designated health professional shortage area. Highest shortage score 13.
Dental: Parts of Shasta are federally designated health professional shortage areas (9 designations). Highest shortage score 18.
Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas
Closest other hospitals
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about Shasta Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.