facebook tracking Hospice of Health First INC, West Melbourne, FL: 4-Star Hospice

Hospice of Health First INC

Hospice of Health First INC is a Medicare-certified hospice in West Melbourne, FL, certified since 1985. In the August 2026 CMS release it has 4 stars for family caregiver rating; the Florida average is 2.9. 92% of family caregivers would definitely recommend it.

Address1131 W New Haven Ave Ste 102, West Melbourne, FL 32904
OwnershipNon-profit
Average daily patients237
Medicare certifiedMay 1985
CountyBrevard
CMS Certification Number101520

Services

Routine home care and other levels of care

Family caregiver rating

4 of 5

CMS's 1-5 star rating from the CAHPS Hospice Survey, which asks family caregivers about communication, timely help, emotional support, help for pain and symptoms and overall care. The average for rated hospices in Florida is 2.9 stars.

What families said

Families who rated the hospice 9 or 10Share of family caregivers who rated the hospice 9 or 10 out of 10.
89% U.S. median 83% · FL 80%
Families who would definitely recommend itShare of family caregivers who would definitely recommend the hospice.
92% U.S. median 86% · FL 82%
Team always communicated wellShare of families who said the hospice team always communicated well.
85% U.S. median 82% · FL 78%
Always got help when neededShare of families who said the hospice team always provided timely help.
85% U.S. median 78% · FL 73%
Always got help for pain and symptomsShare of families who said the patient always got the help they needed for pain and symptoms.
80% U.S. median 77% · FL 73%
Patient always treated with respectShare of families who said the hospice team always treated the patient with respect.
93% U.S. median 92% · FL 89%
Right amount of emotional and spiritual supportShare of families who said they got the right amount of emotional and religious support.
92% U.S. median 92% · FL 89%

Medians are of every hospice CMS reports a figure for.

How the hospice cared for patients

Hospice Care IndexCMS's 0-10 index built from ten Medicare claims indicators, such as gaps in nursing visits, visits near death and live discharges. Higher is better.
10 of 10 U.S. median 9 of 10 · FL 10 of 10
Visits in the last days of lifeShare of patients who got visits from a registered nurse or medical social worker on at least two of the last three days of life.
83% U.S. median 61% · FL 61%
Care checklist completed at admissionShare of patients for whom the hospice completed all seven admission steps, such as asking about treatment preferences and screening for pain and breathing problems.
100% U.S. median 97% · FL 99%

Medians are of every hospice CMS reports a figure for.

Where care is provided

Care provided at homeShare of the hospice's care given in patients' homes.
70% U.S. median 68% · FL 57%
Care provided in assisted livingShare of the hospice's care given in assisted living facilities.
14% U.S. median 18% · FL 26%

Medians are of every hospice CMS reports a figure for.

Who the hospice serves

Patients with dementiaShare of the hospice's patients with dementia.
15% U.S. median 26% · FL 21%
Patients with cancerShare of the hospice's patients with cancer.
31% U.S. median 22% · FL 23%

Medians are of every hospice CMS reports a figure for.

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Other hospices near Hospice of Health First INC

Distances are approximate, measured between ZIP code centers.

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Source: CMS Hospice Compare (Provider Data Catalog datasets yc9t-dgbk, 252m-zfp9 and gxki-hrr8). August 2026 release. This site is not affiliated with Hospice of Health First INC or with CMS. Report a problem with this page.