Carondelet Holy Cross HospitalNogales, AZ
Carondelet Holy Cross Hospital is a for-profit critical access hospital in Nogales, Arizona, with an emergency department. As of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 24 min in its emergency department, 34 min shorter than the Arizona average of 2 hr 58 min.
- Time ZoneMST
- CountySanta Cruz
- Emergency CapableYes
- FIPS4023
- Area Code520
Visiting Carondelet Holy Cross Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients spend an average of 2 hours 24 minutes in the emergency department at Carondelet Holy Cross Hospital. That is 34 minutes shorter than the Arizona average of 2 hours 58 minutes.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Carondelet Holy Cross Hospital. For a medical emergency, call 911.
Compare ER waits across Arizona · Other Critical Access hospitals in Arizona · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 64 completed surveys · patients discharged Oct 2024 – Sep 2025
69% would definitely recommend it (U.S. average 71%). 66% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 4.1% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pneumonia | 16.7% | 17.3% | Not compared |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Carondelet Holy Cross Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 33 patients. | 88% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 379 patients. | 144 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 31 patients. | 161 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 49 patients. | 360 min | 287 min |
| Patients who left the ER before being seenLower is better. 14,804 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 362 patients. | 90% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 130 patients. | 1% | 15% |
| Blood clot prevention givenHigher is better. 262 patients. | 75% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Doctors at Carondelet Holy Cross Hospital
10 Medicare-enrolled doctors and specialists list this hospital as an affiliation, across 6 specialties.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns Carondelet Holy Cross Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Hch Tucson Holdings LLC, a for-profit organization, incorporated 2015.
12 doctors and other clinicians list Carondelet Holy Cross Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Carondelet Holy Cross Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Santa Cruz are federally designated health professional shortage areas (4 designations). Highest shortage score 16.
Mental health: Parts of Santa Cruz are federally designated health professional shortage areas (4 designations). Highest shortage score 20.
Dental: Parts of Santa Cruz are federally designated health professional shortage areas (4 designations). Highest shortage score 19.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Find doctors in Nogales
Medicare-enrolled specialists with a practice in Nogales, with addresses, phone numbers and the hospitals they work with.