White Rock Medical CenterDallas, TX
White Rock Medical Center is a for-profit acute care hospital in Dallas, Texas, with an emergency department. As of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 23 min in its emergency department, 56 min longer than the Texas average of 2 hr 27 min. Medicare rates it 2 out of 5 stars overall.
(214) 324-6100 Visit Website- Time ZoneCST
- CountyDallas
- Emergency CapableYes
- FIPS48113
- Area Code214
Visiting White Rock Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients spend an average of 3 hours 23 minutes in the emergency department at White Rock Medical Center. That is 56 minutes longer than the Texas average of 2 hours 27 minutes.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with White Rock Medical Center. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.1% | 11.1% |
| Pneumonia patients | 16.3% | 15.2% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.79 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.2 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.53 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.66 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 12.73 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.73 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.85 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.75 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.31 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Compare White Rock Medical Center
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22.7% | 21.3% | Not compared |
| Pneumonia | 19.1% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.9% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 3 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.074 | 122 | More than expected |
| Heart failure | 1.068 | 95 | More than expected |
| COPD | 1.012 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
White Rock Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 41 patients. | 15% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 342 patients. | 203 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 17 patients. | 379 min | 287 min |
| Patients who left the ER before being seenLower is better. 19,913 patients. | 4% | 2% |
| Health care workers vaccinated against fluHigher is better. 467 patients. | 100% | 78% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Doctors at White Rock Medical Center
37 Medicare-enrolled doctors and specialists list this hospital as an affiliation, across 9 specialties.
What Medicare paid at White Rock Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg charge | Avg payment | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 40 | $90,021 | $15,933 | −5% |
| Heart failure and shock with major complicationsDRG 291 | 13 | $58,487 | $11,696 | −1% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 | 11 | $45,906 | $11,505 | −5% |
Outpatient services
| Service | Services | Avg charge | Avg allowed |
|---|---|---|---|
| Level 3 Vascular ProceduresAPC 5183 | 25 | $30,406 | $2,868 |
| Comprehensive Observation ServicesAPC 8011 | 21 | $20,628 | $2,463 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 20 | $68,367 | $6,438 |
| Level 1 Nerve ProceduresAPC 5431 | 14 | $47,750 | $1,738 |
| Level 2 Neurostimulator and Related ProceduresAPC 5462 | 12 | $76,897 | $3,590 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending May 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns White Rock Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Pipeline East Dallas LLC, a for-profit organization, incorporated 2017.
65 doctors and other clinicians list White Rock Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around White Rock Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Dallas are federally designated health professional shortage areas (10 designations). Highest shortage score 18.
Mental health: Parts of Dallas are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Dental: Parts of Dallas are federally designated health professional shortage areas (11 designations). Highest shortage score 16.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Find doctors in Dallas
Medicare-enrolled specialists with a practice in Dallas, with addresses, phone numbers and the hospitals they work with.
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