Hot Spring County Medical CenterMalvern, AR
Hot Spring County Medical Center is a non-profit acute care hospital in Malvern, Arkansas, with an emergency department. As of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 40 min in its emergency department, 39 min shorter than the Arkansas average of 2 hr 19 min.
- Time ZoneCST
- CountyHot Spring
- Emergency CapableYes
- FIPS5059
- Area Code501
Visiting Hot Spring County Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients spend an average of 1 hour 40 minutes in the emergency department at Hot Spring County Medical Center. That is 39 minutes shorter than the Arkansas average of 2 hours 19 minutes.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Hot Spring County Medical Center. For a medical emergency, call 911.
Compare ER waits across Arkansas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 31 completed surveys · patients discharged Oct 2024 – Sep 2025
76% would definitely recommend it (U.S. average 71%). 94% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Hot Spring County Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 14.0% | 15.2% |
| Hospital-wide, all conditions | 3.9% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.58 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pneumonia | 17.4% | 17.3% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.003 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Hot Spring County Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 326 patients. | 100 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. | 176 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 41 patients. | 225 min | 287 min |
| Patients who left the ER before being seenLower is better. 9,909 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 217 patients. | 58% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 96 patients. | 18% | 15% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Doctors at Hot Spring County Medical Center
56 Medicare-enrolled doctors and specialists list this hospital as an affiliation, across 11 specialties.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Hot Spring County Medical Center lists them here:
From the hospital's price transparency file (www.baptist-health.com/cms-hpt.txt), checked Oct 24, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Hot Spring County Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arkansas.
Hospital stays
| Stay | Stays | Avg charge | Avg payment | vs state |
|---|---|---|---|---|
| PsychosesDRG 885 | 55 | $34,191 | $12,394 | +17% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 11 | $31,208 | $15,294 | +7% |
| Alcohol, drug abuse or dependence without rehabilitation therapy without major complicationsDRG 897 | 11 | $28,480 | $8,275 | +15% |
Outpatient services
| Service | Services | Avg charge | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 66 | $17,414 | $2,454 |
| Level 2 Vascular ProceduresAPC 5182 | – | – | – |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arkansas hospital finances.
Who owns Hot Spring County Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Baptist Health, a non-profit organization, incorporated 1965.
84 doctors and other clinicians list Hot Spring County Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Baptist Health (EIN 71-0236856)
As filed with the IRS by Baptist Health, which also files for 5 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Hot Spring County Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Hot Spring are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Parts of Hot Spring are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Hot Spring are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Arkansas earn a median $78,940 a year. Healthcare salaries in Arkansas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arkansas shortage areas
Find doctors in Malvern
Medicare-enrolled specialists with a practice in Malvern, with addresses, phone numbers and the hospitals they work with.