- Time ZoneEST
- CountyWindham
- Emergency CapableYes
- FIPS50025
- Area Code802
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients spend an average of 1 hour 47 minutes in the emergency department at Grace Cottage Hospital. That is 1 hour 8 minutes shorter than the Vermont average of 2 hours 55 minutes.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Grace Cottage Hospital. For a medical emergency, call 911.
Compare ER waits across Vermont · Other Critical Access hospitals in Vermont · How we source this data · Something wrong on this page? Tell us
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 13.0% | 15.2% |
| Hospital-wide, all conditions | 4.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Grace Cottage Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 229 patients. | 107 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 11 patients. | 387 min | 287 min |
| Patients who left the ER before being seenLower is better. 4,225 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 283 patients. | 95% | 78% |
| Blood clot prevention givenHigher is better. 78 patients. | 85% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Grace Cottage Hospital lists them here:
From the hospital's price transparency file (gracecottage.org/cms-hpt.txt), checked Oct 10, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Vermont hospital finances.
Who owns Grace Cottage Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Carlos G Otis Health Care Center Inc, a non-profit organization.
89 doctors and other clinicians list Grace Cottage Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Carlos G Otis Health Care Center Inc (EIN 03-0177161)
As filed with the IRS by Carlos G Otis Health Care Center Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Grace Cottage Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Windham are federally designated health professional shortage areas (1 designation). Highest shortage score 10.
Nurse pay: registered nurses in Vermont earn a median $97,460 a year. Healthcare salaries in Vermont.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Vermont shortage areas