Arbour Hospital vs New England Baptist Hospital
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 2 hospitals | Arbour Hospital Boston, MA ✕ Remove | New England Baptist Hospital Boston, MA ✕ Remove |
|---|---|---|
| Overview | ||
| Location | Boston, MA | Boston, MA |
| Hospital type | Psychiatric | Acute care |
| Ownership | Proprietary | Voluntary Non-Profit - Private |
| Emergency room | No | Yes |
| Beds | 118 | 162 |
| Ratings | ||
| CMS overall star ratingMedicare's summary of quality measures | – | 5 of 5 |
| Patient survey ratingHCAHPS summary star rating | – | 4 of 5 |
| Would definitely recommend | – | 86% of patients |
| Nurse communicationPatient survey stars | – | 5 of 5 |
| Doctor communicationPatient survey stars | – | 4 of 5 |
| Communication about medicinesPatient survey stars | – | 4 of 5 |
| Discharge informationPatient survey stars | – | 5 of 5 |
| CleanlinessPatient survey stars | – | 4 of 5 |
| Quiet at nightPatient survey stars | – | 3 of 5 |
| Overall hospital ratingPatient survey stars | – | 4 of 5 |
| Would recommendPatient survey stars | – | 5 of 5 |
| Google rating | 2.0 of 5 (71 reviews) | 4.0 of 5 (83 reviews) |
| Safety | ||
| Hospital-acquired infectionsCompared with national | – | 0 better · 0 worse of 1 compared |
| C. diff intestinal infections | – | Same as national |
| Serious complications (PSI 90) | – | Same as national |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | – | 3.3% |
| Readmissions | ||
| Readmitted: Hip or knee replacementWithin 30 days | – | 3.7% |
| Hospital visits after outpatient surgery | – | 0.70 Better than expected |
| Timely care | ||
| Health care workers vaccinated against fluHigher is better | – | 94% |
| Discharged on two opioids, or an opioid and a benzodiazepineLower is better | – | 18% |
| Blood clot prevention givenHigher is better | – | 98% |
| Blood clot prevention given in intensive careHigher is better | – | 97% |
| Medicare programs | ||
| Hospital-acquired condition penalty1% payment cut this year | – | Penalized |
| Medicare spending per patient1.00 = national median | – | 0.91 |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.