Mercy Suburban Hospital vs Bon Secours - Richmond Community Hospital
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 2 hospitals | Mercy Suburban Hospital Norristown, PA ✕ Remove | Bon Secours - Richmond Community Hospital Richmond, VA ✕ Remove |
|---|---|---|
| Overview | ||
| Location | Norristown, PA | Richmond, VA |
| Hospital type | Acute care | Acute care |
| Ownership | Voluntary Non-Profit - Private | Voluntary Non-Profit - Private |
| Emergency room | Yes | Yes |
| Beds | 115 | 102 |
| Ratings | ||
| CMS overall star ratingMedicare's summary of quality measures | 4 of 5 | – |
| Would definitely recommend | – | 63% of patients |
| Google rating | 4.0 of 5 (3 reviews) | 4.0 of 5 (79 reviews) |
| Emergency room | ||
| Typical ER visitMedian minutes, patients sent home | 2 hr 47 min | 1 hr 51 min |
| Left before being seen | 0% | 2% |
| ER volume | Low | Medium |
| Safety | ||
| Hospital-acquired infectionsCompared with national | – | 1 better · 0 worse of 1 compared |
| C. diff intestinal infections | – | Better than national |
| Serious complications (PSI 90) | Same as national | – |
| Death rate: Pneumonia patientsWithin 30 days, risk-adjusted | 12.8% | – |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | 4.0% | 3.5% |
| Readmissions | ||
| Readmitted: Heart failureWithin 30 days | 20.5% | – |
| Readmitted: PneumoniaWithin 30 days | 18.0% | – |
| Readmitted: COPD (chronic lung disease)Within 30 days | 20.9% | – |
| Extra days back in hospital after heart failure | -9.1 | – |
| Extra days back in hospital after pneumonia | -0.8 | – |
| Hospital visits within 7 days of an outpatient colonoscopy | – | 12.8 Same as national |
| Chemotherapy patients admitted to hospital | – | 11.5 Same as national |
| Chemotherapy patients visiting the ER | – | 4.6 Same as national |
| Timely care | ||
| Sepsis: got all recommended early treatmentHigher is better | 78% | 79% |
| Typical time in the ER before going homeLower is better | 167 min | 111 min |
| Typical ER time for mental health patients sent homeLower is better | 313 min | 146 min |
| Patients who left the ER before being seenLower is better | 0% | 2% |
| Health care workers vaccinated against fluHigher is better | 62% | 81% |
| Discharged on two opioids, or an opioid and a benzodiazepineLower is better | 10% | 19% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better | – | 100% |
| Blood clot prevention givenHigher is better | – | 96% |
| Medicare programs | ||
| Hospital-acquired condition penalty1% payment cut this year | Not penalized | Not penalized |
| Value-based purchasing scoreOut of 100; median 29.5 | 46 | – |
| Medicare spending per patient1.00 = national median | 0.90 | 0.91 |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.