Norwood Hospital, a Caritas Family Hospital vs Keller Ach (West Point)
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 2 hospitals | Norwood Hospital, a Caritas Family Hospital Norwood, MA ✕ Remove | Keller Ach (West Point) West Point, NY ✕ Remove |
|---|---|---|
| Overview | ||
| Location | Norwood, MA | West Point, NY |
| Hospital type | Acute care | Military |
| Ownership | Proprietary | Department of Defense |
| Emergency room | Yes | Yes |
| Beds | 329 | – |
| Ratings | ||
| Would definitely recommend | – | 98% of patients |
| Google rating | 4.0 of 5 (645 reviews) | – |
| Emergency room | ||
| Typical ER visitMedian minutes, patients sent home | – | 1 hr 7 min |
| Left before being seen | – | 0% |
| ER volume | – | Low |
| Readmissions | ||
| Chemotherapy patients admitted to hospital | 12.3 Same as national | – |
| Chemotherapy patients visiting the ER | 5 Same as national | – |
| Timely care | ||
| Typical time in the ER before going homeLower is better | – | 67 min |
| Patients who left the ER before being seenLower is better | – | 0% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better | – | 97% |
| Medicare programs | ||
| Hospital-acquired condition penalty1% payment cut this year | Not penalized | – |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.