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Slhs Massena, INC vs Cottage Hospital vs Elizabethtown Community Hospital

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Slhs Massena, INC, Cottage Hospital and Elizabethtown Community Hospital
3 hospitals Slhs Massena, INC Massena, NY ✕ Remove Cottage Hospital Woodsville, NH ✕ Remove Elizabethtown Community Hospital Elizabethtown, NY ✕ Remove
Overview
Location Massena, NY Woodsville, NH Elizabethtown, NY
Hospital type Critical Access Critical Access Critical Access
Ownership Voluntary Non-Profit - Private Voluntary Non-Profit - Private Voluntary Non-Profit - Private
Emergency room Yes Yes Yes
Ratings
CMS overall star ratingMedicare's summary of quality measures – 4 of 5 4 of 5
Would definitely recommend – 70% of patients 92% of patients
Google rating – 3.0 of 5 (34 reviews) 5.0 of 5 (10 reviews)
Emergency room
Typical ER visitMedian minutes, patients sent home 1 hr 56 min 2 hr 1 hr 49 min
Left before being seen 1% 1% 1%
ER volume Low Low Low
Safety
Hospital-acquired infectionsCompared with national – – 0 better · 0 worse of 1 compared
C. diff intestinal infections – – Same as national
Death rate: Heart failure patientsWithin 30 days, risk-adjusted 11.3% 11.3% 12.0%
Death rate: Pneumonia patientsWithin 30 days, risk-adjusted 16.5% 19.2% 17.6%
Death rate: COPD patientsWithin 30 days, risk-adjusted – 11.0% 9.1%
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 4.3% 5.3% 5.2%
Readmissions
Readmitted: Heart failureWithin 30 days 21.5% 21.2% 21.3%
Readmitted: PneumoniaWithin 30 days 17.8% 17.6% 17.5%
Readmitted: COPD (chronic lung disease)Within 30 days 19.9% – 19.5%
Extra days back in hospital after heart failure +33.1 +10.3 +52.8
Extra days back in hospital after pneumonia +59.7 +8.3 +25.5
Hospital visits within 7 days of an outpatient colonoscopy 12.8
Same as national
– –
Hospital visits after outpatient surgery 0.90
As expected
– –
Timely care
Sepsis: got all recommended early treatmentHigher is better 69% 64% –
Septic shock: full treatment within 3 hoursHigher is better 62% 100% –
Stroke: brain scan read within 45 minutes of ER arrivalHigher is better – – 0%
Typical time in the ER before going homeLower is better 116 min 120 min 109 min
Typical ER time for mental health patients sent homeLower is better 181 min – –
Typical ER time for patients transferred to another facilityLower is better 330 min 498 min 238 min
Patients who left the ER before being seenLower is better 1% 1% 1%
Health care workers vaccinated against fluHigher is better 83% 86% –
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 21% 18% 29%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 35% – –
Blood clot prevention givenHigher is better – 81% –
Maternity
Maternity safety practices (CMS SM-7) – – Yes
Birthing-friendly designation – – Yes

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.