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Hospital comparison: City of Hope Cancer Center Phoenix
1 hospital City of Hope Cancer Center Phoenix Goodyear, AZ ✕ Remove
Overview
Location Goodyear, AZ
Hospital type Acute care
Ownership Proprietary
Emergency room No
Ratings
CMS overall star ratingMedicare's summary of quality measures 4 of 5
Patient survey ratingHCAHPS summary star rating 4 of 5
Would definitely recommend 86% of patients
Nurse communicationPatient survey stars 5 of 5
Doctor communicationPatient survey stars 4 of 5
Communication about medicinesPatient survey stars 4 of 5
Discharge informationPatient survey stars 4 of 5
CleanlinessPatient survey stars 5 of 5
Quiet at nightPatient survey stars 4 of 5
Overall hospital ratingPatient survey stars 4 of 5
Would recommendPatient survey stars 5 of 5
Safety
Hospital-acquired infectionsCompared with national 0 better · 0 worse of 2 compared
Surgical site infections after colon surgery Same as national
C. diff intestinal infections Same as national
Serious complications (PSI 90) Same as national
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 3.6%
Readmissions
Hospital visits within 7 days of an outpatient colonoscopy 13.5
Same as national
Chemotherapy patients admitted to hospital 8.6
Same as national
Chemotherapy patients visiting the ER 5
Same as national
Hospital visits after outpatient surgery 0.90
As expected
Timely care
Sepsis: got all recommended early treatmentHigher is better 80%
Septic shock: full treatment within 3 hoursHigher is better 100%
Health care workers vaccinated against fluHigher is better 90%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 21%
Blood clot prevention givenHigher is better 89%
Medicare programs
Hospital-acquired condition penalty1% payment cut this year Not penalized
Value-based purchasing scoreOut of 100; median 29.5 62.3
Medicare spending per patient1.00 = national median 1.09

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.