Veterans Affairs Med Center vs Saint Luke Institute vs Walter Reed National Military Med Cen
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 3 hospitals | Veterans Affairs Med Center Martinsburg, WV ✕ Remove | Saint Luke Institute Silver Spring, MD ✕ Remove | Walter Reed National Military Med Cen Bethesda, MD ✕ Remove |
|---|---|---|---|
| Overview | |||
| Location | Martinsburg, WV | Silver Spring, MD | Bethesda, MD |
| Hospital type | Military | ||
| Ownership | Department of Defense | ||
| Emergency room | – | – | Yes |
| Beds | 559 | 24 | – |
| Ratings | |||
| Patient survey ratingHCAHPS summary star rating | – | – | 4 of 5 |
| Would definitely recommend | – | – | 84% of patients |
| Nurse communicationPatient survey stars | – | – | 5 of 5 |
| Doctor communicationPatient survey stars | – | – | 4 of 5 |
| Communication about medicinesPatient survey stars | – | – | 4 of 5 |
| Discharge informationPatient survey stars | – | – | 4 of 5 |
| CleanlinessPatient survey stars | – | – | 4 of 5 |
| Quiet at nightPatient survey stars | – | – | 4 of 5 |
| Overall hospital ratingPatient survey stars | – | – | 4 of 5 |
| Would recommendPatient survey stars | – | – | 5 of 5 |
| Google rating | – | 4.0 of 5 (15 reviews) | – |
| Emergency room | |||
| Typical ER visitMedian minutes, patients sent home | – | – | 3 hr 4 min |
| Left before being seen | – | – | 1% |
| ER volume | – | – | Medium |
| Safety | |||
| Hospital-acquired infectionsCompared with national | – | – | 2 better · 0 worse of 3 compared |
| Central line-associated bloodstream infections (CLABSI) | – | – | Same as national |
| Catheter-associated urinary tract infections (CAUTI) | – | – | Better than national |
| C. diff intestinal infections | – | – | Better than national |
| Timely care | |||
| Sepsis: got all recommended early treatmentHigher is better | – | – | 54% |
| Typical time in the ER before going homeLower is better | – | – | 184 min |
| Patients who left the ER before being seenLower is better | – | – | 1% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better | – | – | 92% |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.