Austen Riggs Center vs North Adams Regional Hospital Corporation vs Veterans Affairs Med Center
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 3 hospitals | Austen Riggs Center Stockbridge, MA ✕ Remove | North Adams Regional Hospital Corporation North Adams, MA ✕ Remove | Veterans Affairs Med Center Leeds, MA ✕ Remove |
|---|---|---|---|
| Overview | |||
| Location | Stockbridge, MA | North Adams, MA | Leeds, MA |
| Hospital type | Critical Access | ||
| Ownership | Government - Federal | ||
| Emergency room | – | Yes | – |
| Beds | 47 | – | 197 |
| Ratings | |||
| Patient survey ratingHCAHPS summary star rating | – | 5 of 5 | – |
| Would definitely recommend | – | 90% of patients | – |
| Nurse communicationPatient survey stars | – | 5 of 5 | – |
| Doctor communicationPatient survey stars | – | 5 of 5 | – |
| Communication about medicinesPatient survey stars | – | 5 of 5 | – |
| Discharge informationPatient survey stars | – | 5 of 5 | – |
| CleanlinessPatient survey stars | – | 5 of 5 | – |
| Quiet at nightPatient survey stars | – | 5 of 5 | – |
| Overall hospital ratingPatient survey stars | – | 5 of 5 | – |
| Would recommendPatient survey stars | – | 5 of 5 | – |
| Google rating | 4.0 of 5 (10 reviews) | – | 3.0 of 5 (33 reviews) |
| Emergency room | |||
| Typical ER visitMedian minutes, patients sent home | – | 2 hr 34 min | – |
| Safety | |||
| Death rate: Pneumonia patientsWithin 30 days, risk-adjusted | – | 13.9% | – |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | – | 3.2% | – |
| Readmissions | |||
| Readmitted: PneumoniaWithin 30 days | – | 17.1% | – |
| Hospital visits within 7 days of an outpatient colonoscopy | – | 13 Same as national | – |
| Timely care | |||
| Stroke: brain scan read within 45 minutes of ER arrivalHigher is better | – | 71% | – |
| Typical time in the ER before going homeLower is better | – | 154 min | – |
| Typical ER time for mental health patients sent homeLower is better | – | 199 min | – |
| Typical ER time for patients transferred to another facilityLower is better | – | 351 min | – |
| Health care workers vaccinated against fluHigher is better | – | 96% | – |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.