Meadow Wood Behavioral Hlth vs Harbor Oaks Hospital vs Wilmington VA Medical Center vs Veterans Affairs Med Center
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 4 hospitals | Meadow Wood Behavioral Hlth New Castle, DE ✕ Remove | Harbor Oaks Hospital New Baltimore, MI ✕ Remove | Wilmington VA Medical Center Wilmington, DE ✕ Remove | Veterans Affairs Med Center Wilmington, DE ✕ Remove |
|---|---|---|---|---|
| Overview | ||||
| Location | New Castle, DE | New Baltimore, MI | Wilmington, DE | Wilmington, DE |
| Hospital type | Psychiatric | Psychiatric | VA | |
| Ownership | Proprietary | Proprietary | Veterans Health Administration | |
| Emergency room | No | No | Yes | – |
| Beds | 50 | 64 | – | 118 |
| Ratings | ||||
| CMS overall star ratingMedicare's summary of quality measures | – | – | 4 of 5 | – |
| Patient survey ratingHCAHPS summary star rating | – | – | 3 of 5 | – |
| Would definitely recommend | – | – | 64% of patients | – |
| Nurse communicationPatient survey stars | – | – | 2 of 5 | – |
| Doctor communicationPatient survey stars | – | – | 3 of 5 | – |
| Communication about medicinesPatient survey stars | – | – | 3 of 5 | – |
| Discharge informationPatient survey stars | – | – | 3 of 5 | – |
| CleanlinessPatient survey stars | – | – | 2 of 5 | – |
| Quiet at nightPatient survey stars | – | – | 2 of 5 | – |
| Overall hospital ratingPatient survey stars | – | – | 3 of 5 | – |
| Would recommendPatient survey stars | – | – | 3 of 5 | – |
| Google rating | 2.0 of 5 (106 reviews) | 3.0 of 5 (180 reviews) | – | 4.0 of 5 (111 reviews) |
| Emergency room | ||||
| Left before being seen | – | – | 1% | – |
| ER volume | – | – | Low | – |
| Safety | ||||
| Serious complications (PSI 90) | – | – | Same as national | – |
| Death rate: Heart failure patientsWithin 30 days, risk-adjusted | – | – | 8.1% | – |
| Death rate: Pneumonia patientsWithin 30 days, risk-adjusted | – | – | 11.6% | – |
| Death rate: COPD patientsWithin 30 days, risk-adjusted | – | – | 6.5% | – |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | – | – | 3.5% | – |
| Readmissions | ||||
| Readmitted: Heart failureWithin 30 days | – | – | 23.9% | – |
| Readmitted: PneumoniaWithin 30 days | – | – | 17.8% | – |
| Readmitted: COPD (chronic lung disease)Within 30 days | – | – | 20.7% | – |
| Extra days back in hospital after heart failure | – | – | +23.3 | – |
| Extra days back in hospital after pneumonia | – | – | +8.1 | – |
| Timely care | ||||
| Sepsis: got all recommended early treatmentHigher is better | – | – | 75% | – |
| Patients who left the ER before being seenLower is better | – | – | 1% | – |
| Health care workers vaccinated against fluHigher is better | – | – | 85% | – |
| Blood clot prevention givenHigher is better | – | – | 82% | – |
| Blood clot prevention given in intensive careHigher is better | – | – | 68% | – |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.