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Mount Desert Island Hospital vs Mainehealth Franklin Hospital

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Mount Desert Island Hospital and Mainehealth Franklin Hospital
2 hospitals Mount Desert Island Hospital Bar Harbor, ME ✕ Remove Mainehealth Franklin Hospital Farmington, ME ✕ Remove
Overview
Location Bar Harbor, ME Farmington, ME
Hospital type Critical Access Critical Access
Ownership Voluntary Non-Profit - Private Voluntary Non-Profit - Private
Emergency room Yes Yes
Ratings
CMS overall star ratingMedicare's summary of quality measures – 3 of 5
Patient survey ratingHCAHPS summary star rating 5 of 5 4 of 5
Would definitely recommend 90% of patients 69% of patients
Nurse communicationPatient survey stars 5 of 5 5 of 5
Doctor communicationPatient survey stars 5 of 5 4 of 5
Communication about medicinesPatient survey stars 4 of 5 4 of 5
Discharge informationPatient survey stars 5 of 5 4 of 5
CleanlinessPatient survey stars 4 of 5 4 of 5
Quiet at nightPatient survey stars 4 of 5 3 of 5
Overall hospital ratingPatient survey stars 5 of 5 4 of 5
Would recommendPatient survey stars 5 of 5 4 of 5
Google rating 4.0 of 5 (24 reviews) –
Emergency room
Typical ER visitMedian minutes, patients sent home 2 hr 10 min 2 hr 50 min
Left before being seen 0% 2%
ER volume Low Low
Safety
Hospital-acquired infectionsCompared with national – 0 better · 0 worse of 3 compared
Catheter-associated urinary tract infections (CAUTI) – Same as national
Surgical site infections after colon surgery – Same as national
C. diff intestinal infections – Same as national
Death rate: Pneumonia patientsWithin 30 days, risk-adjusted 14.8% 13.7%
Death rate: Stroke patientsWithin 30 days, risk-adjusted – 13.7%
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 4.4% 3.4%
Readmissions
Readmitted: Heart failureWithin 30 days – 20.3%
Readmitted: PneumoniaWithin 30 days 17.3% 17.5%
Readmitted: COPD (chronic lung disease)Within 30 days – 19.5%
Extra days back in hospital after pneumonia +53.8 -37.8
Hospital visits after outpatient surgery – 1.00
As expected
Timely care
Sepsis: got all recommended early treatmentHigher is better 81% 72%
Septic shock: full treatment within 3 hoursHigher is better 82% 88%
Typical time in the ER before going homeLower is better 130 min 170 min
Typical ER time for mental health patients sent homeLower is better 460 min 230 min
Typical ER time for patients transferred to another facilityLower is better 415 min 405 min
Patients who left the ER before being seenLower is better 0% 2%
Health care workers vaccinated against fluHigher is better 97% 99%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 15% 14%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 100% 95%
Blood clot prevention givenHigher is better 84% –
Maternity
Maternity safety practices (CMS SM-7) Yes Yes
Birthing-friendly designation Yes Yes

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.