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Tahoe Forest Hospital vs Reno Behavioral Healthcare Hospital, LLC vs Incline Village Community Hospital

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Tahoe Forest Hospital, Reno Behavioral Healthcare Hospital, LLC and Incline Village Community Hospital
3 hospitals Tahoe Forest Hospital Truckee, CA ✕ Remove Reno Behavioral Healthcare Hospital, LLC Reno, NV ✕ Remove Incline Village Community Hospital Incline Village, NV ✕ Remove
Overview
Location Truckee, CA Reno, NV Incline Village, NV
Hospital type Critical Access Psychiatric Critical Access
Ownership Government - Hospital District Or Authority Proprietary Government - Hospital District Or Authority
Emergency room Yes No Yes
Ratings
CMS overall star ratingMedicare's summary of quality measures 3 of 5 – –
Patient survey ratingHCAHPS summary star rating 5 of 5 – –
Would definitely recommend 90% of patients – –
Nurse communicationPatient survey stars 5 of 5 – –
Doctor communicationPatient survey stars 5 of 5 – –
Communication about medicinesPatient survey stars 5 of 5 – –
Discharge informationPatient survey stars 5 of 5 – –
CleanlinessPatient survey stars 5 of 5 – –
Quiet at nightPatient survey stars 5 of 5 – –
Overall hospital ratingPatient survey stars 5 of 5 – –
Would recommendPatient survey stars 5 of 5 – –
Google rating 4.0 of 5 (57 reviews) – –
Emergency room
Typical ER visitMedian minutes, patients sent home 2 hr 1 min – 1 hr 25 min
Left before being seen 1% – 1%
ER volume Low – Low
Safety
Hospital-acquired infectionsCompared with national 0 better · 0 worse of 1 compared – –
C. diff intestinal infections Same as national – –
Death rate: Heart failure patientsWithin 30 days, risk-adjusted 9.4% – –
Death rate: Pneumonia patientsWithin 30 days, risk-adjusted 15.2% – –
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 3.7% – –
Readmissions
Readmitted: Heart failureWithin 30 days 20.4% – –
Readmitted: PneumoniaWithin 30 days 17.3% – –
Readmitted: Hip or knee replacementWithin 30 days 5.8% – –
Extra days back in hospital after heart failure -56.5 – –
Extra days back in hospital after pneumonia +12.6 – –
Chemotherapy patients admitted to hospital 10.5
Same as national
– –
Chemotherapy patients visiting the ER 5.8
Same as national
– –
Hospital visits after outpatient surgery 1.10
As expected
– –
Timely care
Sepsis: got all recommended early treatmentHigher is better 97% – –
Septic shock: full treatment within 3 hoursHigher is better 100% – –
Typical time in the ER before going homeLower is better 121 min – 85 min
Typical ER time for mental health patients sent homeLower is better 159 min – –
Typical ER time for patients transferred to another facilityLower is better 170 min – 238 min
Patients who left the ER before being seenLower is better 1% – 1%
Health care workers vaccinated against fluHigher is better 92% – 92%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 22% – –
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 100% – 100%
Blood clot prevention givenHigher is better 98% – –
Blood clot prevention given in intensive careHigher is better 100% – –
Maternity
Maternity safety practices (CMS SM-7) Yes – –
Birthing-friendly designation Yes – –

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.