Memorial Hermann Surgical Hospital Kingwood vs Houston Physicians' Hospital
Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 2 hospitals | Memorial Hermann Surgical Hospital Kingwood Kingwood, TX ✕ Remove | Houston Physicians' Hospital Webster, TX ✕ Remove |
|---|---|---|
| Overview | ||
| Location | Kingwood, TX | Webster, TX |
| Hospital type | Acute care | Acute care |
| Ownership | Proprietary | Physician |
| Emergency room | Yes | Yes |
| Ratings | ||
| Patient survey ratingHCAHPS summary star rating | – | 5 of 5 |
| Would definitely recommend | 73% of patients | 87% of patients |
| Nurse communicationPatient survey stars | – | 5 of 5 |
| Doctor communicationPatient survey stars | – | 4 of 5 |
| Communication about medicinesPatient survey stars | – | 5 of 5 |
| Discharge informationPatient survey stars | – | 3 of 5 |
| CleanlinessPatient survey stars | – | 5 of 5 |
| Quiet at nightPatient survey stars | – | 5 of 5 |
| Overall hospital ratingPatient survey stars | – | 5 of 5 |
| Would recommendPatient survey stars | – | 5 of 5 |
| Google rating | 3.0 of 5 (27 reviews) | 4.0 of 5 (115 reviews) |
| Emergency room | ||
| Typical ER visitMedian minutes, patients sent home | – | 2 hr 50 min |
| Left before being seen | – | 1% |
| ER volume | – | Low |
| Safety | ||
| Serious complications (PSI 90) | Same as national | Same as national |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | 3.8% | 3.8% |
| Readmissions | ||
| Readmitted: Hip or knee replacementWithin 30 days | 5.7% | 5.0% |
| Hospital visits within 7 days of an outpatient colonoscopy | 13 Same as national | 13.3 Same as national |
| Hospital visits after outpatient surgery | 0.90 As expected | 0.70 Better than expected |
| Timely care | ||
| Typical time in the ER before going homeLower is better | – | 170 min |
| Typical ER time for patients transferred to another facilityLower is better | – | 212 min |
| Patients who left the ER before being seenLower is better | – | 1% |
| Health care workers vaccinated against fluHigher is better | 90% | 49% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better | 98% | 78% |
| Blood clot prevention givenHigher is better | 97% | 99% |
| Medicare programs | ||
| Hospital-acquired condition penalty1% payment cut this year | Not penalized | Not penalized |
| Medicare spending per patient1.00 = national median | 1.00 | 0.90 |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.