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Lexington Memorial Hospital INC vs Wilkes Regional Medical Center vs Thomasville Medical Center

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Lexington Memorial Hospital INC, Wilkes Regional Medical Center and Thomasville Medical Center
3 hospitals Lexington Memorial Hospital INC Lexington, NC ✕ Remove Wilkes Regional Medical Center North Wilkesboro, NC ✕ Remove Thomasville Medical Center Thomasville, NC ✕ Remove
Overview
Location Lexington, NC North Wilkesboro, NC Thomasville, NC
Hospital type Acute care Acute care Acute care
Ownership Voluntary Non-Profit - Private Government - Local Voluntary Non-Profit - Private
Emergency room Yes Yes Yes
Beds 87 130 89
Ratings
CMS overall star ratingMedicare's summary of quality measures 2 of 5 3 of 5 3 of 5
Patient survey ratingHCAHPS summary star rating 3 of 5 3 of 5 3 of 5
Would definitely recommend 66% of patients 63% of patients 67% of patients
Nurse communicationPatient survey stars 4 of 5 4 of 5 4 of 5
Doctor communicationPatient survey stars 3 of 5 4 of 5 3 of 5
Communication about medicinesPatient survey stars 3 of 5 3 of 5 2 of 5
Discharge informationPatient survey stars 3 of 5 3 of 5 3 of 5
CleanlinessPatient survey stars 4 of 5 3 of 5 4 of 5
Quiet at nightPatient survey stars 3 of 5 4 of 5 4 of 5
Overall hospital ratingPatient survey stars 4 of 5 3 of 5 3 of 5
Would recommendPatient survey stars 4 of 5 3 of 5 3 of 5
Google rating 3.0 of 5 (104 reviews) 2.0 of 5 (41 reviews) 3.0 of 5 (153 reviews)
Emergency room
Typical ER visitMedian minutes, patients sent home 2 hr 34 min 2 hr 44 min 2 hr 56 min
Left before being seen 2% 3% 2%
ER volume Medium Medium Medium
Safety
Hospital-acquired infectionsCompared with national 1 better · 0 worse of 3 compared 1 better · 0 worse of 4 compared 1 better · 0 worse of 2 compared
Central line-associated bloodstream infections (CLABSI) – Same as national –
Catheter-associated urinary tract infections (CAUTI) Same as national Same as national Same as national
Surgical site infections after colon surgery Same as national – –
MRSA bloodstream infections – Same as national –
C. diff intestinal infections Better than national Better than national Better than national
Serious complications (PSI 90) Same as national Same as national Same as national
Death rate: Heart failure patientsWithin 30 days, risk-adjusted 11.3% 11.4% 12.2%
Death rate: Pneumonia patientsWithin 30 days, risk-adjusted 14.9% 14.7% 13.5%
Death rate: Stroke patientsWithin 30 days, risk-adjusted 12.7% 16.4% 11.0%
Death rate: COPD patientsWithin 30 days, risk-adjusted 9.1% 8.4% 9.7%
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 3.9% 4.4% 4.1%
Readmissions
Readmitted: Heart failureWithin 30 days 22.6% 21.3% 21.5%
Readmitted: PneumoniaWithin 30 days 18.8% 16.7% 16.2%
Readmitted: COPD (chronic lung disease)Within 30 days 19.6% 19.3% 18.3%
Readmitted: Hip or knee replacementWithin 30 days 5.3% – –
Extra days back in hospital after heart failure +46.6 -3 -31.1
Extra days back in hospital after pneumonia +29.8 -0.5 -37.5
Hospital visits within 7 days of an outpatient colonoscopy 12.4
Same as national
12.7
Same as national
13
Same as national
Chemotherapy patients admitted to hospital – 11.9
Same as national
10.3
Same as national
Chemotherapy patients visiting the ER – 5.6
Same as national
5.8
Same as national
Hospital visits after outpatient surgery 0.90
As expected
1.00
As expected
1.00
As expected
Timely care
Sepsis: got all recommended early treatmentHigher is better 70% 68% 61%
Septic shock: full treatment within 3 hoursHigher is better 91% 86% 58%
Stroke: brain scan read within 45 minutes of ER arrivalHigher is better 62% 67% 87%
Typical time in the ER before going homeLower is better 154 min 164 min 176 min
Typical ER time for mental health patients sent homeLower is better 133 min 115 min 972 min
Typical ER time for patients transferred to another facilityLower is better 293 min 376 min –
Patients who left the ER before being seenLower is better 2% 3% 2%
Health care workers vaccinated against fluHigher is better 80% 87% 90%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 21% 23% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 96% 93% 96%
Blood clot prevention givenHigher is better 91% 87% –
Blood clot prevention given in intensive careHigher is better – – 96%
Stroke: discharged on clot-prevention medicineHigher is better 99% 97% 99%
Stroke: clot prevention started by day 2Higher is better 97% 96% 93%
Maternity
Maternity safety practices (CMS SM-7) – Yes Yes
Birthing-friendly designation – Yes Yes
Medicare programs
Hospital-acquired condition penalty1% payment cut this year Penalized Penalized Not penalized
Value-based purchasing scoreOut of 100; median 29.5 38.1 37 28.5
Medicare spending per patient1.00 = national median 0.88 1.02 0.94

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.