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Crossroads Community Hospital vs Red Bud Regional Hospital vs Southeast Behavioral Hospital vs Franklin Hospital

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Crossroads Community Hospital, Red Bud Regional Hospital, Southeast Behavioral Hospital and Franklin Hospital
4 hospitals Crossroads Community Hospital Mt Vernon, IL ✕ Remove Red Bud Regional Hospital Red Bud, IL ✕ Remove Southeast Behavioral Hospital Cape Girardeau, MO ✕ Remove Franklin Hospital Benton, IL ✕ Remove
Overview
Location Mt Vernon, IL Red Bud, IL Cape Girardeau, MO Benton, IL
Hospital type Acute care Critical Access Psychiatric Critical Access
Ownership Proprietary Proprietary Proprietary Government - Hospital District Or Authority
Emergency room Yes Yes No Yes
Beds 37 – – –
Ratings
CMS overall star ratingMedicare's summary of quality measures – 4 of 5 – –
Patient survey ratingHCAHPS summary star rating 4 of 5 4 of 5 – –
Would definitely recommend 80% of patients 70% of patients – –
Nurse communicationPatient survey stars 5 of 5 5 of 5 – –
Doctor communicationPatient survey stars 5 of 5 3 of 5 – –
Communication about medicinesPatient survey stars 4 of 5 4 of 5 – –
Discharge informationPatient survey stars 3 of 5 3 of 5 – –
CleanlinessPatient survey stars 5 of 5 5 of 5 – –
Quiet at nightPatient survey stars 4 of 5 5 of 5 – –
Overall hospital ratingPatient survey stars 4 of 5 4 of 5 – –
Would recommendPatient survey stars 5 of 5 4 of 5 – –
Google rating 4.0 of 5 (43 reviews) 4.0 of 5 (34 reviews) – –
Emergency room
Typical ER visitMedian minutes, patients sent home 2 hr 20 min 2 hr 2 min – 1 hr 48 min
Left before being seen 2% 1% – 4%
ER volume Low Low – Low
Safety
Hospital-acquired infectionsCompared with national – 0 better · 0 worse of 1 compared – –
C. diff intestinal infections – Same as national – –
Serious complications (PSI 90) Same as national – – –
Death rate: Heart failure patientsWithin 30 days, risk-adjusted – 10.8% – –
Death rate: Pneumonia patientsWithin 30 days, risk-adjusted 16.1% 15.6% – 16.1%
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 4.4% 3.8% – 5.5%
Readmissions
Readmitted: Heart failureWithin 30 days – 23.3% – –
Readmitted: PneumoniaWithin 30 days 18.8% 17.6% – 17.8%
Readmitted: COPD (chronic lung disease)Within 30 days – 20.5% – –
Extra days back in hospital after heart failure – +25.1 – –
Extra days back in hospital after pneumonia +136.9 +17.9 – +65.1
Hospital visits within 7 days of an outpatient colonoscopy 12.7
Same as national
12.7
Same as national
– –
Hospital visits after outpatient surgery 1.10
As expected
– – –
Timely care
Sepsis: got all recommended early treatmentHigher is better 70% 100% – –
Septic shock: full treatment within 3 hoursHigher is better 67% – – –
Stroke: brain scan read within 45 minutes of ER arrivalHigher is better – – – 46%
Typical time in the ER before going homeLower is better 140 min 122 min – 108 min
Typical ER time for mental health patients sent homeLower is better 251 min – – –
Typical ER time for patients transferred to another facilityLower is better 292 min 349 min – –
Patients who left the ER before being seenLower is better 2% 1% – 4%
Health care workers vaccinated against fluHigher is better 80% 77% – 90%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better 28% 17% – –
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 93% 100% – 28%
Blood clot prevention givenHigher is better 83% 88% – 82%
Medicare programs
Hospital-acquired condition penalty1% payment cut this year Not penalized – – –
Value-based purchasing scoreOut of 100; median 29.5 34.7 – – –
Medicare spending per patient1.00 = national median 1.11 – – –

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.