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Metro Nashville General Hospital vs Marshall Medical Center

Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.

Hospital comparison: Metro Nashville General Hospital and Marshall Medical Center
2 hospitals Metro Nashville General Hospital Nashville, TN ✕ Remove Marshall Medical Center Lewisburg, TN ✕ Remove
Overview
Location Nashville, TN Lewisburg, TN
Hospital type Acute care Critical Access
Ownership Government - Hospital District Or Authority Government - Hospital District Or Authority
Emergency room Yes Yes
Beds 124 –
Ratings
CMS overall star ratingMedicare's summary of quality measures 4 of 5 –
Patient survey ratingHCAHPS summary star rating 3 of 5 –
Would definitely recommend 71% of patients 76% of patients
Nurse communicationPatient survey stars 4 of 5 –
Doctor communicationPatient survey stars 3 of 5 –
Communication about medicinesPatient survey stars 1 of 5 –
Discharge informationPatient survey stars 2 of 5 –
CleanlinessPatient survey stars 4 of 5 –
Quiet at nightPatient survey stars 4 of 5 –
Overall hospital ratingPatient survey stars 3 of 5 –
Would recommendPatient survey stars 4 of 5 –
Google rating 3.0 of 5 (132 reviews) 3.0 of 5 (78 reviews)
Emergency room
Typical ER visitMedian minutes, patients sent home 2 hr 5 min 2 hr 1 min
Left before being seen 1% 1%
ER volume Medium Low
Safety
Hospital-acquired infectionsCompared with national 0 better · 0 worse of 1 compared –
C. diff intestinal infections Same as national –
Serious complications (PSI 90) Same as national –
Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted 3.7% 3.6%
Readmissions
Readmitted: PneumoniaWithin 30 days 17.4% 16.9%
Readmitted: COPD (chronic lung disease)Within 30 days 19.6% –
Extra days back in hospital after pneumonia – -10.5
Hospital visits within 7 days of an outpatient colonoscopy – 12.9
Same as national
Timely care
Sepsis: got all recommended early treatmentHigher is better 46% –
Septic shock: full treatment within 3 hoursHigher is better 60% –
Typical time in the ER before going homeLower is better 125 min 121 min
Typical ER time for mental health patients sent homeLower is better 241 min 181 min
Typical ER time for patients transferred to another facilityLower is better – 279 min
Patients who left the ER before being seenLower is better 1% 1%
Health care workers vaccinated against fluHigher is better 89% 53%
Discharged on two opioids, or an opioid and a benzodiazepineLower is better – 9%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better 81% 100%
Blood clot prevention givenHigher is better – 96%
Maternity
Maternity safety practices (CMS SM-7) No –
Medicare programs
Hospital-acquired condition penalty1% payment cut this year Not penalized –
Medicare spending per patient1.00 = national median 1.05 –

"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.

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How to compare hospitals

Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.

Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.