Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 3 hospitals | Arkansas Surgical Hospital North Little Rock, AR ✕ Remove | Oklahoma Spine Hospital Oklahoma City, OK ✕ Remove | Sioux Falls Surgical Hospital LLP Sioux Falls, SD ✕ Remove |
|---|---|---|---|
| Overview | |||
| Location | North Little Rock, AR | Oklahoma City, OK | Sioux Falls, SD |
| Hospital type | Acute care | Acute care | Acute care |
| Ownership | Physician | Physician | Proprietary |
| Emergency room | Yes | Yes | Yes |
| Ratings | |||
| Patient survey ratingHCAHPS summary star rating | 4 of 5 | 4 of 5 | 5 of 5 |
| Would definitely recommend | 87% of patients | 81% of patients | 82% of patients |
| Nurse communicationPatient survey stars | 5 of 5 | 4 of 5 | 5 of 5 |
| Doctor communicationPatient survey stars | 4 of 5 | 4 of 5 | 4 of 5 |
| Communication about medicinesPatient survey stars | 4 of 5 | 3 of 5 | 5 of 5 |
| Discharge informationPatient survey stars | 4 of 5 | 4 of 5 | 5 of 5 |
| CleanlinessPatient survey stars | 4 of 5 | 4 of 5 | 4 of 5 |
| Quiet at nightPatient survey stars | 5 of 5 | 5 of 5 | 5 of 5 |
| Overall hospital ratingPatient survey stars | 5 of 5 | 4 of 5 | 4 of 5 |
| Would recommendPatient survey stars | 5 of 5 | 5 of 5 | 5 of 5 |
| Google rating | 5.0 of 5 (340 reviews) | 4.0 of 5 (67 reviews) | 4.0 of 5 (44 reviews) |
| Emergency room | |||
| Typical ER visitMedian minutes, patients sent home | 2 hr 30 min | 1 hr 52 min | – |
| Left before being seen | – | 0% | – |
| ER volume | – | Low | – |
| Safety | |||
| Hospital-acquired infectionsCompared with national | – | 0 better · 0 worse of 1 compared | – |
| C. diff intestinal infections | – | Same as national | – |
| Serious complications (PSI 90) | Same as national | Same as national | Same as national |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | 3.7% | 3.3% | 4.0% |
| Readmissions | |||
| Readmitted: Hip or knee replacementWithin 30 days | 5.9% | – | 7.6% |
| Hospital visits within 7 days of an outpatient colonoscopy | – | – | 13.2 Same as national |
| Hospital visits after outpatient surgery | 0.90 As expected | 1.20 As expected | 0.70 Better than expected |
| Timely care | |||
| Typical time in the ER before going homeLower is better | 150 min | 112 min | – |
| Typical ER time for patients transferred to another facilityLower is better | 188 min | – | – |
| Patients who left the ER before being seenLower is better | – | 0% | – |
| Health care workers vaccinated against fluHigher is better | 82% | 78% | 76% |
| Discharged on two opioids, or an opioid and a benzodiazepineLower is better | – | 15% | 10% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better | – | – | 92% |
| Blood clot prevention givenHigher is better | 15% | 70% | 99% |
| Maternity | |||
| Maternity safety practices (CMS SM-7) | – | Yes | – |
| Birthing-friendly designation | – | Yes | – |
| Medicare programs | |||
| Hospital-acquired condition penalty1% payment cut this year | Not penalized | Not penalized | Not penalized |
| Medicare spending per patient1.00 = national median | 0.91 | 1.01 | 0.94 |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.