Side by side on Medicare (CMS) ratings, patient survey results, ER times, infections, readmissions and more.
| 3 hospitals | Pagosa Mountain Hospital Pagosa Springs, CO ✕ Remove | Exceptional Community Hospital Lubbock Lubbock, TX ✕ Remove | Rio Grande Hospital Del Norte, CO ✕ Remove |
|---|---|---|---|
| Overview | |||
| Location | Pagosa Springs, CO | Lubbock, TX | Del Norte, CO |
| Hospital type | Critical Access | Acute care | |
| Ownership | Government - Hospital District Or Authority | Proprietary | |
| Emergency room | Yes | Yes | – |
| Beds | – | – | 12 |
| Ratings | |||
| Google rating | 3.0 of 5 (72 reviews) | – | 4.0 of 5 (22 reviews) |
| Emergency room | |||
| Typical ER visitMedian minutes, patients sent home | 2 hr 21 min | – | – |
| Left before being seen | 2% | – | – |
| ER volume | Low | – | – |
| Readmissions | |||
| Chemotherapy patients admitted to hospital | 9.5 Same as national | – | – |
| Chemotherapy patients visiting the ER | 5.9 Same as national | – | – |
| Timely care | |||
| Typical time in the ER before going homeLower is better | 141 min | – | – |
| Typical ER time for mental health patients sent homeLower is better | 160 min | – | – |
| Typical ER time for patients transferred to another facilityLower is better | 290 min | – | – |
| Patients who left the ER before being seenLower is better | 2% | – | – |
| Discharged on two opioids, or an opioid and a benzodiazepineLower is better | 14% | – | – |
| Blood clot prevention givenHigher is better | 89% | – | – |
| Medicare programs | |||
| Hospital-acquired condition penalty1% payment cut this year | – | Not penalized | – |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.