facebook tracking Quail Creek Surgical Hospital: 6819 Plum Creek Dr - Amarillo, TX

Quail Creek Surgical Hospital, Amarillo, TX

6819 Plum Creek Dr, Amarillo, TX 79124Potter County

Acute care hospital 40 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Quail Creek Surgical Hospital is a for-profit acute care hospital in Amarillo, Texas, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients give it 5 out of 5 stars in the Medicare patient survey. Quail Creek Surgical Hospital is in network for at least one 2027 Marketplace plan from 4 insurers in Texas, according to the insurers' network files loaded November 4, 2026.

Medicare star ratingNot ratedReason below
Patient survey 5 of 5Medicare patient survey stars
Beds40Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Quail Creek Surgical Hospital

Address 6819 Plum Creek Dr
Amarillo, TX 79124
County: Potter
Directions Apple Maps Call (806) 354-6100
Emergency room Yes, Quail Creek Surgical Hospital has an emergency room. ER times across TX
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Quail Creek Surgical Hospital (opens the hospital's site)

Quick answers about Quail Creek Surgical Hospital

What is the phone number for Quail Creek Surgical Hospital?

The main phone number for Quail Creek Surgical Hospital is (806) 354-6100, from Medicare's hospital records.

Call (806) 354-6100
What is the address of Quail Creek Surgical Hospital?

Quail Creek Surgical Hospital is at 6819 Plum Creek Dr, Amarillo, TX 79124.

Directions (opens Google Maps)
Does Quail Creek Surgical Hospital have an emergency room?

Yes. Quail Creek Surgical Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

ER volume low
Type Acute Care
Ownership For-profit

CMS has not reported an emergency department wait time for Quail Creek Surgical Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Quail Creek Surgical Hospital. For a medical emergency, call 911.

How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 260 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Quail Creek Surgical Hospital a 5-star patient experience rating out of 5. 90% would definitely recommend it (U.S. average 71%). 90% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 90% U.S. 71% · TX 73%
Rated 9 or 10 of 10 90% U.S. 72% · TX 74%
Survey response rate 45% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
88% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 5% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
77% always · 12% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
84% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
82% always · 4% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
90% 9 or 10 · 4% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
90% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Its rate of serious complications was same as national.

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.87

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 4.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 5.7 4.1 Not compared
Pressure ulcers (bed sores)per 1,000 patients 0.58 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.26 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.14 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.64 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 7.14 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.95 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.73 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.76 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.04 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Quail Creek Surgical Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 450875). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Texas that list this hospital

Marketplace insurers whose 2027 plan networks in Texas list Quail Creek Surgical Hospital, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross and Blue Shield of Texas 463 of 594 plans BLUE-ADVANTAGE-HMO Blue-Advantage-Hmo
Antidote Health 41 of 43 plans TIERTWO Tiertwo
Wellpoint 23 of 23 plans – Participating
UnitedHealthcare 14 of 47 plans – Non-Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas

Is Quail Creek Surgical Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Quail Creek Surgical Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Quail Creek Surgical Hospital is in network for 4 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans), Antidote Health (41 of 43 plans), Wellpoint (23 of 23 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Quail Creek Surgical Hospital take Medicare?

Quail Creek Surgical Hospital is a Medicare-certified hospital (CMS Certification Number 450875), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Quail Creek Surgical Hospital accept Blue Cross and Blue Shield of Texas?

Quail Creek Surgical Hospital is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Quail Creek Surgical Hospital accept Antidote Health?

Quail Creek Surgical Hospital is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Quail Creek Surgical Hospital accept Wellpoint?

Quail Creek Surgical Hospital is in network for 23 of 23 plans that Wellpoint sells on the Texas Marketplace in 2027, according to Wellpoint's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Quail Creek Surgical Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Hip or knee replacement 6% 5.8% Not compared

Return trips after a stay or procedure

Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.

ConditionRatioPatientsReadmissions
Hip or knee replacement 1.127 179 More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Mar 2025

Quail Creek Surgical Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Health care workers vaccinated against fluHigher is better. 455 patients. 87% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 389 patients. 18% 15%
Blood clot prevention givenHigher is better. 402 patients. 100% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
1.07
7% more than the national median per hospital stay (about $29,336 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Quail Creek Surgical Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Quail Creek Surgical Hospital

93 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.

See all 93 clinicians

Find doctors in Amarillo

Medicare-enrolled specialists with a practice in Amarillo, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Quail Creek Surgical Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 47 $60,655 $12,046 −18%
Revision of hip or knee replacement without complicationsDRG 468 22 $103,756 $18,086 −27%
Combined anterior and posterior spinal fusion without complicationsDRG 455 19 $121,090 $33,553 −13%
Spinal fusion except cervical without major complicationsDRG 460 18 $95,118 $26,765 −11%
Cervical spinal fusion without complicationsDRG 473 17 $78,615 $16,219 −12%
Combined anterior and posterior spinal fusion with complicationsDRG 454 15 $141,153 $42,013 −26%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 5 Musculoskeletal ProceduresAPC 5115 719 $53,644 $11,270
Level 4 Musculoskeletal ProceduresAPC 5114 257 $35,503 $6,131
Level 3 Musculoskeletal ProceduresAPC 5113 117 $16,576 $2,751
Level 6 Musculoskeletal ProceduresAPC 5116 111 $92,621 $16,006
Level 2 Musculoskeletal ProceduresAPC 5112 80 $8,843 $1,369

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
40
Reported to Medicare, FY2024
Employees
231
Full-time equivalent
Discharges
702
Inpatient stays a year
Patient revenue
$117.4 million
Net of discounts
Operating margin
37.0%
On patient care
Charity care
$652,000
0.9% of expenses
Bad debt
$2.3 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.

Who owns Quail Creek Surgical Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Physicians Surgical Hospitals, LLC, a for-profit organization, incorporated 2007.

Ahs Management Company Inc. Operational or managerial control · 100% · since 2019
Ahp Health Partners, Inc Owns 5% or more indirectly · 58.8% · since 2013
Ahs Bsa, LLC Owns 5% or more indirectly · 58.8% · since 2019
Ardent Health Inc Owns 5% or more indirectly · 58.8% · since 2013
Ardent Legacy Holdings LLC Owns 5% or more indirectly · 58.8% · since 2013
Bsa Health System Holdings LLC Owns 5% or more indirectly · 58.8% · since 2019
Bsa Health System of Amarillo LLC Owns 5% or more indirectly · 58.8% · since 2013 For-profit

194 doctors and other clinicians list Quail Creek Surgical Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Quail Creek Surgical Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Potter are federally designated health professional shortage areas (1 designation). Highest shortage score 10.

Mental health: Parts of Potter are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Dental: Parts of Potter are federally designated health professional shortage areas (1 designation). Highest shortage score 19.

Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas

Healthcare pay in Texas

Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas

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