Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mercy Hospital Springfield
Springfield, MO 65804
County: Greene Directions Apple Maps Call (417) 820-2525
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Mercy Hospital Springfield (opens the hospital's site)
Nearby hospitals
- 2.2mi Cox Medical Center Springfield, MO · Emergency room · median ER visit 3 hr 42 min Call Cox Medical Center Directions to Cox Medical Center (Google Maps) Details for Cox Medical Center
- 2.4mi Lakeland Behavioral Health System Springfield, MO · Emergency room Call Lakeland Behavioral Health System Directions to Lakeland Behavioral Health System (Google Maps) Details for Lakeland Behavioral Health System
- 2.8mi Medical Center for Fed Prisoners Springfield, MO Call Medical Center for Fed Prisoners Directions to Medical Center for Fed Prisoners (Google Maps) Details for Medical Center for Fed Prisoners
Quick answers about Mercy Hospital Springfield
How long is the ER wait at Mercy Hospital Springfield?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 4 hr 57 min in the Mercy Hospital Springfield emergency room (the average across Missouri hospitals is 2 hr 42 min). 4% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (417) 820-2525. In an emergency, call 911.
What is the phone number for Mercy Hospital Springfield?
The main phone number for Mercy Hospital Springfield is (417) 820-2525, from Medicare's hospital records.
Call (417) 820-2525What is the address of Mercy Hospital Springfield?
Mercy Hospital Springfield is at 1235 E Cherokee St, Springfield, MO 65804.
Directions (opens Google Maps)Does Mercy Hospital Springfield have an emergency room?
Yes. Mercy Hospital Springfield has an emergency department, according to Medicare data.
What is Mercy Hospital Springfield's Medicare star rating?
Mercy Hospital Springfield has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Mercy Hospital Springfield spend a median of 4 hours 57 minutes there. That is 2 hours 15 minutes longer than the average across Missouri hospitals (2 hours 42 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Hospital Springfield. For a medical emergency, call 911.
Compare ER waits across Missouri · How Missouri hospitals rank on star ratings · Other birthing-friendly hospitals in Missouri · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 2,026 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Mercy Hospital Springfield a 2-star patient experience rating out of 5. 71% would definitely recommend it (U.S. average 71%). 66% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Mercy Hospital Springfield
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Mercy Hospital Springfield was better than the national benchmark on 1 and worse on 1. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.8% | 11.9% |
| Heart failure patients | 11.1% | 11.1% |
| Pneumonia patients | 16.6% | 15.2% |
| Stroke patients | 10.9% | 11.9% |
| COPD patients | 9.7% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.8% | 2.4% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.5 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.68 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.32 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.11 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.98 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.27 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 3.57 | 8.15 | Better than national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.95 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.49 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.78 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.54 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mercy Hospital Springfield accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 260065). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Missouri that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Oscar | 32 of 32 plans | Preferred |
| Ambetter | 17 of 17 plans | Preferred |
| UnitedHealthcare | 17 of 17 plans | Non-Preferred |
| Anthem Blue Cross Blue Shield | 10 of 20 plans | Participating |
| Medica | 8 of 16 plans | – |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Missouri
Adults in Missouri qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Missouri Medicaid plans it takes.
What insurance does Mercy Hospital Springfield accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Hospital Springfield is in network for 5 Marketplace insurers in Missouri: Oscar (32 of 32 plans), Ambetter (17 of 17 plans), UnitedHealthcare (17 of 17 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Springfield take Medicare?
Mercy Hospital Springfield is a Medicare-certified hospital (CMS Certification Number 260065), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mercy Hospital Springfield accept Oscar?
Mercy Hospital Springfield is in network for 32 of 32 plans that Oscar sells on the Missouri Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Springfield accept Ambetter?
Mercy Hospital Springfield is in network for 17 of 17 plans that Ambetter sells on the Missouri Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Springfield accept UnitedHealthcare?
Mercy Hospital Springfield is in network for 17 of 17 plans that UnitedHealthcare sells on the Missouri Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, Mercy Hospital Springfield was better on 1 and worse on 0 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.3% | 16.2% | Not compared |
| Heart attack | 14.5% | 14.4% | Not compared |
| Heart failure | 21% | 21.3% | Not compared |
| Pneumonia | 16.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.5% | 20% | Not compared |
| Heart bypass surgery (CABG) | 12% | 11% | Not compared |
| Hip or knee replacement | 5.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart bypass surgery | 1.064 | 147 | More than expected |
| COPD | 1.056 | 167 | More than expected |
| Heart attack | 1.032 | 327 | More than expected |
| Hip or knee replacement | 0.992 | – | Fewer than expected |
| Pneumonia | 0.958 | 711 | Fewer than expected |
| Heart failure | 0.951 | 703 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Mercy Hospital Springfield's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 498 patients. | 87% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 179 patients. | 96% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. | 36% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 83 patients. | 86% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 407 patients. | 297 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 27 patients. | 292 min | 257 min |
| Patients who left the ER before being seenLower is better. 79,684 patients. | 4% | 2% |
| Health care workers vaccinated against fluHigher is better. 7,839 patients. | 93% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 15,364 patients. | 24% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 102 patients. | 100% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 658 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 601 patients. | 95% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 28.3 |
| Patient experiencePatient survey results | 28 |
| SafetyHospital-acquired infections | 40 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Mercy Hospital Springfield
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.0mi Spring Valley Health & Rehabilitation Center Springfield, MO · 194 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 1.4mi Springfield Villa Springfield, MO · 146 beds Medicare overall 1 of 5 stars · Short-stay quality 4 of 5
- 1.7mi The Maples Health and Rehabilitation Springfield, MO · 120 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.2mi FMC - Springfield MidwestSpringfield, MO
- 2.9mi Ozarks Dialysis Services - SouthSpringfield, MO
- 2.9mi Ozarks Dialysis Services - PrimroseSpringfield, MO Not rated
Home health agencies nearby See more
- 2.2mi Amedisys Home Health of MissouriSpringfield, MO · 78% would recommend
- 2.2mi Phoenix Home Care and HospiceSpringfield, MO · 80% would recommend
- 2.2mi Vitalcaring GroupSpringfield, MO · 64% would recommend
Hospice care providers nearby See more
- 2.2mi Integrity Home Care + HospiceSpringfield, MO · 86% would recommend
- 2.2mi Phoenix Home Care and HospiceSpringfield, MO · 81% would recommend
- 2.2mi Access Hospice CareSpringfield, MO · 87% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Mercy Hospital Springfield
519 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 36 specialties.
Find doctors in Springfield
Medicare-enrolled specialists with a practice in Springfield, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Mercy Hospital Springfield
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Missouri.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 527 | $64,224 | $14,180 | −10% |
| Heart failure and shock with major complicationsDRG 291 | 251 | $35,863 | $9,744 | −7% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 147 | $42,815 | $10,178 | −6% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 129 | $49,145 | $12,117 | −7% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 111 | $147,333 | $34,575 | −14% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 104 | $33,725 | $7,785 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 100 | $37,213 | $8,152 | −6% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 83 | $28,265 | $6,646 | same |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 958 | $13,376 | $1,948 |
| Level 1 Nerve ProceduresAPC 5431 | 768 | $7,904 | $1,582 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 753 | $37,335 | $10,936 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 449 | $7,409 | $1,349 |
| Level 1 Endovascular ProceduresAPC 5191 | 412 | $24,257 | $2,692 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Missouri hospital finances.
Who owns Mercy Hospital Springfield
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mercy Hospital Springfield, a non-profit organization.
1,265 doctors and other clinicians list Mercy Hospital Springfield as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mercy Hospital Springfield (EIN 44-0552485)
As filed with the IRS by Mercy Hospital Springfield. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mercy Hospital Springfield
HRSA shortage designations and BLS pay data
Primary care: Parts of Greene are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Mental health: Parts of Greene are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Dental: Parts of Greene are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Missouri earn a median $81,780 a year. Healthcare salaries in Missouri.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Missouri shortage areas
Closest other hospitals
Healthcare pay in Missouri
Registered nurses across Missouri (all employers) earned a median of $81,780 a year (BLS, May 2025).Registered Nurse (RN) salary in MissouriNurse Practitioner salary in MissouriRespiratory Therapist salary in MissouriHealthcare salaries in Missouri
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Cite this data
Writing about Mercy Hospital Springfield? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.