facebook tracking Zeeland Community Hospital, Zeeland, MI: ER Visit 2h 27m

Zeeland Community Hospital, Zeeland, MI

8333 Felch St, Zeeland, MI 49464Ottawa County

Acute care hospital 55 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Zeeland Community Hospital is a non-profit acute care hospital in Zeeland, Michigan, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 27 min in its emergency department, 15 min shorter than the average across Michigan hospitals (2 hr 42 min). Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey. Zeeland Community Hospital is in network for at least one 2027 Marketplace plan from 4 insurers in Michigan, according to the insurers' network files loaded November 4, 2026.

Visiting Zeeland Community Hospital

Address 8333 Felch St
Zeeland, MI 49464
County: Ottawa
Directions Apple Maps Call (616) 772-4644
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 27 min (average across MI hospitals: 2 hr 42 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MI
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Zeeland Community Hospital (opens the hospital's site)

Quick answers about Zeeland Community Hospital

How long is the ER wait at Zeeland Community Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 27 min in the Zeeland Community Hospital emergency room (the average across Michigan hospitals is 2 hr 42 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (616) 772-4644. In an emergency, call 911.

What is the phone number for Zeeland Community Hospital?

The main phone number for Zeeland Community Hospital is (616) 772-4644, from Medicare's hospital records.

Call (616) 772-4644
What is the address of Zeeland Community Hospital?

Zeeland Community Hospital is at 8333 Felch St, Zeeland, MI 49464.

Directions (opens Google Maps)
Does Zeeland Community Hospital have an emergency room?

Yes. Zeeland Community Hospital has an emergency department, according to Medicare data.

What is Zeeland Community Hospital's Medicare star rating?

Zeeland Community Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Zeeland Community Hospital spend a median of 2 hours 27 minutes there. That is 15 minutes shorter than the average across Michigan hospitals (2 hours 42 minutes).

CMS rating ★★★★★ 5/5
Left before seen 1%
ER volume medium
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Zeeland Community Hospital. For a medical emergency, call 911.

Compare ER waits across Michigan · How Michigan hospitals rank on star ratings · Other birthing-friendly hospitals in Michigan · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 509 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave Zeeland Community Hospital a 4-star patient experience rating out of 5. 85% would definitely recommend it (U.S. average 71%). 85% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 85% U.S. 71% · MI 69%
Rated 9 or 10 of 10 85% U.S. 72% · MI 70%
Survey response rate 29% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
85% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
65% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
92% yes · 8% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
69% always · 10% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
85% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
85% definitely yes · 1% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Zeeland Community Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 2.4 predicted · ratio 0.00

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.96

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 12.3% 11.1%
Pneumonia patients 13.2% 15.2%
Stroke patients 11.8% 11.9%
Hospital-wide, all conditions 3.6% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 9 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.47 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.24 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.23 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.55 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 7.81 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.21 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.72 4.89 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.02 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Zeeland Community Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 230003). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Michigan that list this hospital

Marketplace insurers whose 2027 plan networks in Michigan list Zeeland Community Hospital, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross Blue Shield of Michigan 30 of 46 plans NULL Null
Priority Health 19 of 22 plans COREWELL-WEST-NARROW-HMO, MYPRIORITY-HMO Mypriority-Hmo
Ambetter 15 of 15 plans – Preferred
McLaren Health Plan Community 9 of 9 plans – in-Network

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Michigan

Plans that include this hospital: Blue Cross® Premier PPO Bronze Plus HSA, Blue Cross® Premier PPO Bronze Saver HSA, Blue Cross® Premier PPO Bronze Standard HSA, Blue Cross® Premier PPO Gold Plus, Blue Cross® Premier PPO Gold Saver, Blue Cross® Premier PPO Gold Standard Compare plans

Adults in Michigan qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Michigan Medicaid plans it takes.

Is Zeeland Community Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Zeeland Community Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Zeeland Community Hospital is in network for 4 Marketplace insurers in Michigan: Blue Cross Blue Shield of Michigan (30 of 46 plans), Priority Health (19 of 22 plans), Ambetter (15 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Zeeland Community Hospital take Medicare?

Zeeland Community Hospital is a Medicare-certified hospital (CMS Certification Number 230003), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Zeeland Community Hospital accept Blue Cross Blue Shield of Michigan?

Zeeland Community Hospital is in network for 30 of 46 plans that Blue Cross Blue Shield of Michigan sells on the Michigan Marketplace in 2027, according to Blue Cross Blue Shield of Michigan's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Michigan plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Zeeland Community Hospital accept Priority Health?

Zeeland Community Hospital is in network for 19 of 22 plans that Priority Health sells on the Michigan Marketplace in 2027, according to Priority Health's network file loaded November 4, 2026. Not every Priority Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Zeeland Community Hospital accept Ambetter?

Zeeland Community Hospital is in network for 15 of 15 plans that Ambetter sells on the Michigan Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Zeeland Community Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 14.7% 16.2% Not compared
Heart failure 19.5% 21.3% Not compared
Pneumonia 16.2% 17.3% Not compared
COPD (chronic lung disease) 19.5% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -29.9 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -32 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.1 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.10 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 2 conditions is above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.018 – More than expected
Pneumonia 0.922 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Zeeland Community Hospital's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 97 patients. 67% 66%
Septic shock: full treatment within 3 hoursHigher is better. 32 patients. 75% 75%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. 93% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 421 patients. 147 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. 520 min 287 min
Patients who left the ER before being seenLower is better. 27,783 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 744 patients. 72% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 862 patients. 14% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 125 patients. 98% 93%
Blood clot prevention given in intensive careHigher is better. 299 patients. 96% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 57 patients. 100% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025

C-sections in low-risk first birthsFirst-time mothers with a single, full-term, head-down baby who had a cesarean birth.
20% U.S. median hospital 25% · lower is better
Severe complications during deliverySevere obstetric complications per 10,000 deliveries, risk-adjusted.
489 per 10,000 deliveries U.S. median hospital 308 · lower is better
Severe complications, excluding transfusion-only casesSevere obstetric complications per 10,000 deliveries, risk-adjusted, not counting cases where a blood transfusion was the only complication.
49 per 10,000 deliveries U.S. median hospital 64 · lower is better
Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
55.8 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.86
14% less than the national median per hospital stay (about $23,578 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications10
Patient experiencePatient survey results68
SafetyHospital-acquired infections65
Efficiency and costMedicare spending per patient80

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Zeeland Community Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Zeeland Community Hospital

232 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 28 specialties.

See all 232 clinicians

Find doctors in Zeeland

Medicare-enrolled specialists with a practice in Zeeland, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Zeeland Community Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Michigan.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 53 $28,663 $12,681 −26%
Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 21 $19,285 $8,101 −13%
Heart failure and shock with major complicationsDRG 291 20 $19,134 $9,134 −21%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 84 $13,501 $2,385
Level 1 Laparoscopy and Related ServicesAPC 5361 26 $20,609 $4,873
Level 2 Upper GI ProceduresAPC 5302 22 $4,809 $1,658
Level 1 Abdominal/Peritoneal/Biliary and Related ProceduresAPC 5341 15 $15,140 $3,014
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 12 $5,578 $1,412

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
55
Reported to Medicare, FY2025
Employees
310
Full-time equivalent
Discharges
2,857
Inpatient stays a year
Patient revenue
$119.6 million
Net of discounts
Operating margin
20.0%
On patient care
Charity care
$1.0 million
1.0% of expenses
Bad debt
$6.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Michigan hospital finances.

Who owns Zeeland Community Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Zeeland Community Hospital, a non-profit organization.

Corewell Health Operational or managerial control · 100% · since 2011 Non-profit
Corewell Health Owns 5% or more indirectly · 100% · since 2022 Non-profit

480 doctors and other clinicians list Zeeland Community Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Zeeland Community Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Ottawa are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in Michigan earn a median $94,300 a year. Healthcare salaries in Michigan.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Michigan shortage areas

Healthcare pay in Michigan

Registered nurses across Michigan (all employers) earned a median of $94,300 a year (BLS, May 2025).Registered Nurse (RN) salary in MichiganNurse Practitioner salary in MichiganRespiratory Therapist salary in MichiganHealthcare salaries in Michigan

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Cite this data

Writing about Zeeland Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/michigan/zeeland/zeeland-community-hospital/8333-felch-st/

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