CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Massachusetts Eye and Ear Infirmary
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Massachusetts Eye and Ear Infirmary (opens the hospital's site)
Nearby hospitals
- 0.1mi Massachusetts General Hospital Boston, MA · Emergency room · median ER visit 4 hr 58 min Call Massachusetts General Hospital Directions to Massachusetts General Hospital (Google Maps) Details for Massachusetts General Hospital
- 0.2mi The Shriners' Hospital for Children - Boston Boston, MA Call The Shriners' Hospital for Children - Boston Directions to The Shriners' Hospital for Children - Boston (Google Maps) Details for The Shriners' Hospital for Children - Boston
- 1.0mi Tufts Medical Center Boston, MA · Emergency room · median ER visit 3 hr 30 min Call Tufts Medical Center Directions to Tufts Medical Center (Google Maps) Details for Tufts Medical Center
Quick answers about Massachusetts Eye and Ear Infirmary
How long is the ER wait at Massachusetts Eye and Ear Infirmary?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 54 min in the Massachusetts Eye and Ear Infirmary emergency room (the average across Massachusetts hospitals is 3 hr 39 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (617) 523-7900. In an emergency, call 911.
What is the phone number for Massachusetts Eye and Ear Infirmary?
The main phone number for Massachusetts Eye and Ear Infirmary is (617) 523-7900, from Medicare's hospital records.
Call (617) 523-7900What is the address of Massachusetts Eye and Ear Infirmary?
Massachusetts Eye and Ear Infirmary is at 243 Charles St, Boston, MA 02114.
Directions (opens Google Maps)Does Massachusetts Eye and Ear Infirmary have an emergency room?
Yes. Massachusetts Eye and Ear Infirmary has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Massachusetts Eye and Ear Infirmary spend a median of 2 hours 54 minutes there. That is 45 minutes shorter than the average across Massachusetts hospitals (3 hours 39 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Massachusetts Eye and Ear Infirmary. For a medical emergency, call 911.
Compare ER waits across Massachusetts · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 340 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Massachusetts Eye and Ear Infirmary a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Massachusetts Eye and Ear Infirmary
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 9 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.32 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.17 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 3.56 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.49 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.93 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.72 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.1 | 4.89 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.01 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Massachusetts Eye and Ear Infirmary
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 220075). Medicare Advantage plans have their own networks, which this section does not cover.
Massachusetts runs its own exchange, Massachusetts Health Connector. Check its provider directory for Massachusetts Eye and Ear Infirmary.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 3 readmission and return-visit measures CMS could compare, Massachusetts Eye and Ear Infirmary was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.5% | 16.2% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Massachusetts Eye and Ear Infirmary's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 399 patients. | 174 min | 162 min |
| Patients who left the ER before being seenLower is better. 33,439 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,051 patients. | 96% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 780 patients. | 21% | 16% |
| Blood clot prevention givenHigher is better. 935 patients. | 95% | 91%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Massachusetts Eye and Ear Infirmary
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.9mi North End Rehabilitation and Healthcare Center Boston, MA · 100 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
- 2.1mi Cambridge Rehabilitation & Nursing Center Cambridge, MA · 83 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
- 2.3mi Leonard Florence Center for Living Chelsea, MA · 100 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.2mi Massachusetts General Hospital - DialysisBoston, MA Not rated
- 1.0mi Dialysis Clinic, Inc. (DCI Boston)Boston, MA
- 1.7mi DaVita Boston DialysisBoston, MA
Home health agencies nearby See more
- 2.0mi Suburban Home Health Care, INCBoston, MA · 81% would recommend
- 2.8mi Ez Healthcare of Boston Group INCRoxbury, MA Not rated
- 2.8mi Kind Home HealthcareRoxbury, MA Not rated
Hospice care providers nearby See more
- 1.2mi Beacon Hospice, an Amedisys CompanyCharlestown, MA · 84% would recommend
- 3.0mi Longwood HospiceBrookline, MA Not rated
- 3.1mi Legacy Lifecare Hospice and Palliative CareChelsea, MA · 72% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Massachusetts Eye and Ear Infirmary
719 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.
Find doctors in Boston
Medicare-enrolled specialists with a practice in Boston, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Massachusetts Eye and Ear Infirmary
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Massachusetts.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Major head and neck procedures with complicationsDRG 141 | 37 | $71,316 | $30,436 | −2% |
| Major male pelvic procedures without complicationsDRG 708 | 26 | $40,466 | $19,884 | +1% |
| Tracheostomy for face, mouth and neck diagnoses or laryngectomy with complicationsDRG 012 | 24 | $110,272 | $52,876 | same |
| Major head and neck procedures without complicationsDRG 142 | 18 | $43,332 | $21,941 | same |
| Other ear, nose, mouth and throat operating room procedures with complicationsDRG 144 | 17 | $54,101 | $24,357 | same |
| Intraocular procedures with complicationsDRG 116 | 15 | $37,392 | $25,793 | same |
| Tracheostomy for face, mouth and neck diagnoses or laryngectomy with major complicationsDRG 011 | 11 | $119,075 | $64,777 | same |
| Ear, nose, mouth and throat malignancy with complicationsDRG 147 | 11 | $33,837 | $20,684 | same |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 3,528 | $6,200 | $2,489 |
| Level 2 Intraocular ProceduresAPC 5492 | 1,036 | $10,943 | $4,341 |
| Level 3 Airway EndoscopyAPC 5153 | 733 | $4,319 | $1,813 |
| Level 3 Extraocular, Repair, and Plastic Eye ProceduresAPC 5503 | 711 | $7,558 | $2,499 |
| Level 5 ENT ProceduresAPC 5165 | 291 | $19,112 | $6,289 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Massachusetts hospital finances.
Who owns Massachusetts Eye and Ear Infirmary
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Massachusetts Eye and Ear Infirmary, a non-profit organization, incorporated 1827.
1,012 doctors and other clinicians list Massachusetts Eye and Ear Infirmary as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Massachusetts Eye and Ear Infirmary
HRSA shortage designations and BLS pay data
Primary care: Parts of Suffolk are federally designated health professional shortage areas (2 designations). Highest shortage score 17.
Mental health: Parts of Suffolk are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Suffolk are federally designated health professional shortage areas (6 designations). Highest shortage score 15.
Nurse pay: registered nurses in Massachusetts earn a median $104,550 a year. Healthcare salaries in Massachusetts.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Massachusetts shortage areas
Closest other hospitals
Healthcare pay in Massachusetts
Registered nurses across Massachusetts (all employers) earned a median of $104,550 a year (BLS, May 2025).Registered Nurse (RN) salary in MassachusettsNurse Practitioner salary in MassachusettsRespiratory Therapist salary in MassachusettsHealthcare salaries in Massachusetts
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Cite this data
Writing about Massachusetts Eye and Ear Infirmary? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.