Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting PIH Health Hospital-Whittier
Whittier, CA 90602
County: Los Angeles Directions Apple Maps Call (562) 698-0811
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for PIH Health Hospital-Whittier (opens the hospital's site)
Nearby hospitals
- 2.9mi Whittier Hospital Medical Center Whittier, CA · Emergency room · median ER visit 1 hr 43 min Call Whittier Hospital Medical Center Directions to Whittier Hospital Medical Center (Google Maps) Details for Whittier Hospital Medical Center
- 3.1mi Metropolitan State Hospital Norwalk, CA · Emergency room Call Metropolitan State Hospital Directions to Metropolitan State Hospital (Google Maps) Details for Metropolitan State Hospital
- 4.3mi Adventist Health White Memorial Montebello Montebello, CA · Emergency room Call Adventist Health White Memorial Montebello Directions to Adventist Health White Memorial Montebello (Google Maps) Details for Adventist Health White Memorial Montebello
Quick answers about PIH Health Hospital-Whittier
How long is the ER wait at PIH Health Hospital-Whittier?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 57 min in the PIH Health Hospital-Whittier emergency room (the average across California hospitals is 3 hr 2 min). 5% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (562) 698-0811. In an emergency, call 911.
What is the phone number for PIH Health Hospital-Whittier?
The main phone number for PIH Health Hospital-Whittier is (562) 698-0811, from Medicare's hospital records.
Call (562) 698-0811What is the address of PIH Health Hospital-Whittier?
PIH Health Hospital-Whittier is at 12401 Washington Blvd, Whittier, CA 90602.
Directions (opens Google Maps)Does PIH Health Hospital-Whittier have an emergency room?
Yes. PIH Health Hospital-Whittier has an emergency department, according to Medicare data.
What is PIH Health Hospital-Whittier's Medicare star rating?
PIH Health Hospital-Whittier has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at PIH Health Hospital-Whittier spend a median of 3 hours 57 minutes there. That is 55 minutes longer than the average across California hospitals (3 hours 2 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with PIH Health Hospital-Whittier. For a medical emergency, call 911.
Compare ER waits across California · How California hospitals rank on star ratings · Other birthing-friendly hospitals in California · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 2,178 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave PIH Health Hospital-Whittier a 4-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare PIH Health Hospital-Whittier
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, PIH Health Hospital-Whittier was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.3% | 11.9% |
| Heart failure patients | 8.9% | 11.1% |
| Pneumonia patients | 13.9% | 15.2% |
| Stroke patients | 10.1% | 11.9% |
| COPD patients | 7.4% | 8.6% |
| Hospital-wide, all conditions | 3.1% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.3 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 165.59 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.12 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.16 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 3.28 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.98 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 13.32 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 5.56 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.96 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.63 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.83 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at PIH Health Hospital-Whittier
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 050169). Medicare Advantage plans have their own networks, which this section does not cover.
California runs its own exchange, Covered California. Check its provider directory for PIH Health Hospital-Whittier.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, PIH Health Hospital-Whittier was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 13.7% | 14.4% | Not compared |
| Heart failure | 22.4% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.4% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.6% | 11% | Not compared |
| Hip or knee replacement | 7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.141 | 307 | More than expected |
| Heart failure | 1.042 | 377 | More than expected |
| Heart attack | 0.983 | 148 | Fewer than expected |
| COPD | 0.977 | 76 | Fewer than expected |
| Heart bypass surgery | 0.940 | – | Fewer than expected |
| Hip or knee replacement | 0.870 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
PIH Health Hospital-Whittier's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 66 patients. | 59% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 21 patients. | 76% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 185 patients. | 237 min | 162 min |
| Patients who left the ER before being seenLower is better. 65,284 patients. | 5% | 2% |
| Health care workers vaccinated against fluHigher is better. 6,000 patients. | 68% | 78% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 619 patients. | 97% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at PIH Health Hospital-Whittier
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.2mi Presbyterian Intercomm Hospital Dp/Snf Whittier, CA · 35 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5 · Located in a hospital
- 0.2mi The Orchard - Post Acute Care Whittier, CA · 162 beds Medicare overall 1 of 5 stars · Short-stay quality 5 of 5
- 0.6mi Whittier Pacific Care Center Whittier, CA · 105 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.1mi DaVita Santa Fe Springs DialysisWhittier, CA
- 1.6mi DaVita Lambert DialysisWhittier, CA
- 2.6mi Fresenius Medical Care Norwalk EastSanta Fe Springs, CA
Home health agencies nearby See more
- 1.1mi Legacy Homecare, INCWhittier, CA
- 2.0mi S N E Home Health Care ServicesWhittier, CA
- 2.6mi MD Preferred Home Health INC.Santa Fe Springs, CA
Hospice care providers nearby See more
- 1.1mi Victoria Hospice Services, INCWhittier, CA Not rated
- 2.0mi Passion and Love Hospice INCWhittier, CA Not rated
- 2.6mi Inspired Hospice Care, INCSanta Fe Springs, CA Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 05T169
PIH Health Hospital-Whittier runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 56% here, against 67% nationally. It is worse than national on returned home or to the community.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at PIH Health Hospital-Whittier
361 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 32 specialties.
Find doctors in Whittier
Medicare-enrolled specialists with a practice in Whittier, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at PIH Health Hospital-Whittier
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for California.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 523 | $138,690 | $20,188 | −12% |
| Heart failure and shock with major complicationsDRG 291 | 168 | $88,926 | $12,877 | −17% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 82 | $95,004 | $17,725 | −7% |
| Intracranial hemorrhage or cerebral infarction with major complicationsDRG 064 | 74 | $127,692 | $18,880 | −22% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 72 | $103,592 | $15,551 | −20% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 62 | $296,720 | $44,575 | −28% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 60 | $81,002 | $13,083 | −13% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 60 | $70,790 | $9,932 | −21% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 314 | $34,612 | $3,346 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 145 | $12,352 | $1,935 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 141 | $80,528 | $15,947 |
| Level 1 Intraocular ProceduresAPC 5491 | 134 | $24,149 | $2,848 |
| Level 3 Vascular ProceduresAPC 5183 | 86 | $27,697 | $3,919 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.
Who owns PIH Health Hospital-Whittier
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Pih Health Whittier Hospital, a non-profit organization, incorporated 1954.
578 doctors and other clinicians list PIH Health Hospital-Whittier as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Pih Health Whittier Hospital (EIN 95-1934652)
As filed with the IRS by Pih Health Whittier Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around PIH Health Hospital-Whittier
HRSA shortage designations and BLS pay data
Primary care: Parts of Los Angeles are federally designated health professional shortage areas (42 designations). Highest shortage score 18.
Mental health: Parts of Los Angeles are federally designated health professional shortage areas (39 designations). Highest shortage score 20.
Dental: Parts of Los Angeles are federally designated health professional shortage areas (9 designations). Highest shortage score 21.
Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas
Closest other hospitals
Healthcare pay in California
Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California
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Cite this data
Writing about PIH Health Hospital-Whittier? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.